Policies

Accessibility statement

How Pàdéyá approaches accessible product design — and how event access depends on hosts and venues.

Last updated: July 2026

Our commitment

Pàdéyá aims to make discovery, checkout, tickets, and account tools usable across devices — with readable typography, keyboard focus states, semantic structure, and sufficient contrast, including dark mode. We improve accessibility continuously based on real product use and feedback.

Platform relationship

Pàdéyá is a technology platform and marketplace for event discovery, ticketing, host tools, fan identity, support, and related services.

Unless expressly stated otherwise:

  • Pàdéyá is not the organizer, host, promoter, venue, performer, sponsor, security provider, transport provider, or food/drink provider for events listed by third-party hosts.
  • Hosts are independent organizers. They are responsible for listing accuracy, event safety, venue readiness, permits, crowd control, age restrictions, accessibility arrangements, emergency planning, and compliance with applicable rules.
  • Hosts are responsible for communicating event changes, cancellations, entry rules, venue rules, and refund terms where those apply to their events.
  • Fans and buyers are responsible for reviewing event details, policies, and requirements before purchasing or attending.
  • Pàdéyá may moderate, restrict, remove, or suspend listings or accounts where safety, fraud, abuse, legal, or platform-risk concerns arise.

Related: Terms, Ticket Policy, Refund Policy, Safety, and Community Guidelines.

Website & product accessibility

  • Semantic headings and labeled form controls on key flows
  • Mobile-first layouts for checkout and door-ready tickets
  • High-contrast presentation for critical ticket information where possible
  • Focus-visible states for interactive controls

Accessibility of the Platform does not guarantee that every third-party venue or host space meets the same standard.

Event accessibility

Physical and on-site accessibility (ramps, seating, restrooms, sensory considerations, entry assistance) depends on the host and venue. Pàdéyá is not the venue operator for third-party host events unless expressly stated.

Review listing details before purchase, and contact the host when you need specific arrangements.

Guidance for hosts

Hosts should provide accurate accessibility information in listings when possible, plan for disclosed needs, and communicate entry constraints clearly. Misrepresenting access can violate our Community Guidelines.

Getting help

If you hit a barrier on the website or app, open a Support ticket under a technical category and describe the page, device, and assistive technology you use. For event-specific needs, message the host where messaging is available, or contact Contact.

Questions? Visit Support or Contact.

Ready for your next night?

Discover what is on, or create an event on Pàdéyá.