Merch · Pàdéyá
Merch that moves with the moment
Event add-ons, host shops, post-event drops, and Vault exclusives — how fans buy and hosts sell on Pàdéyá.
Formats · Drops · Pickup · Fees · Policies
For fans
Buy the night’s proof — before, during, and after
Attach merch to tickets, catch post-event drops, unlock Vault exclusives, and track orders in your dashboard.
Buy on events
Fans can buy merch attached to events from the event experience and host storefront flow.
Browse events →Checkout add-ons
Eligible products may appear during ticket checkout so you can bundle shirts, vouchers, or drops with your tickets.
Post-event drops
After the night, hosts may release limited merch for checked-in fans, ticket buyers, VIPs, or Vault members.
Vault unlock
Vault-exclusive merch may require unlocking Vault access before you can purchase.
Open Vault →Orders in your dashboard
Merch orders appear in your personal dashboard so you can track status and details in one place.
My merch →Pickup instructions
When hosts share pickup or fulfillment details, those instructions show with your order when available.
Track orders in Personal → Merch · Help Center · Support.
For hosts
Create, attach, drop, and fulfill from one workspace
Merch Studio covers products, event links, standalone sales, Vault exclusives, inventory, and pickup.
Create products
Build merch products in Merch Studio with pricing, variants, and inventory you control.
Open Merch Studio →Attach to events
Link products to an event so fans discover them on the event page and at checkout.
Host events →Sell standalone
Offer host-branded products that are not tied to a single night.
Post-event drops
Release limited merch after the event to eligible fans based on attendance, tickets, VIP, or Vault rules.
Vault-exclusive
Reward paid Vault members with exclusive products or early access.
Fulfillment tools
Manage inventory, pricing, pickup notes, and fulfillment status from the host workspace.
For hosts →
Start in Merch Studio · Host events · For hosts.
Merch formats
Five ways merch works on Pàdéyá
Event add-ons, standalone products, post-event drops, Vault exclusives, and pickup or fulfillment — pick what fits the night.
Event add-ons
Sell shirts, wristbands, masks, caps, drink vouchers, or bundles during ticket checkout.
Standalone merch
Sell host-branded products even when they are not tied to a single event.
Post-event drops
Release limited merch after the event to checked-in fans, ticket buyers, VIPs, or Vault members.
Vault-exclusive merch
Reward paid Vault members with exclusive products or early access.
Pickup / fulfillment
Share pickup notes, venue collection details, or fulfillment instructions.
How it works
From Merch Studio to fan dashboard
Seven steps from product creation to fulfillment tracking.
- 01
Host creates merch
Add a product in Merch Studio with media, variants, and pricing.
- 02
Host chooses product type
Pick event add-on, standalone, post-event drop, Vault exclusive, or fulfillment-ready.
- 03
Host links it to an event or makes it standalone
Attach to a night for checkout visibility, or sell on the host storefront alone.
- 04
Fan buys merch
Fans purchase from the event, checkout add-ons, host page, Vault, or a drop link.
- 05
Payment is confirmed
Orders settle through verified payment — frontend success alone is never enough.
- 06
Host fulfills or marks pickup
Hosts update fulfillment status and share pickup or delivery instructions.
- 07
Fan tracks merch in dashboard
Buyers follow orders, pickup notes, and status from Personal → Merch.
Where merch appears
Surfaces fans and hosts already use
Event pages, checkout, host presence, Vault, drop alerts, fan dashboard, and Merch Studio.
Event detail page
Eligible products appear alongside the night so fans can browse before buying tickets.
Checkout add-ons
Fans can add merch while completing ticket checkout when the host has attached products.
Host public page
Standalone and host-storefront merch can surface on the host’s public presence.
Browse hosts →Vault page
Vault-exclusive products live with unlock rules so members see what they have earned.
Post-event drop notification
Eligible fans may be notified when a host releases a post-event drop.
Fan dashboard
Orders, pickup details, and status live in Personal → Merch.
My merch →Host merch workspace
Hosts create, price, inventory, and fulfill from Merch Studio and event tools.
Merch Studio →
Notifications
Alerts when drops land — when settings allow
Admins control merch notification types. Hosts may notify eligible fans for drops. Your preferences are respected where they apply.
Admin-controlled merch alerts
Platform admins can control whether merch notification types are enabled across Pàdéyá.
Host drop notify
Hosts may notify eligible fans when a post-event drop goes live.
New listing alerts
Notifications for new merch listings depend on admin settings and what the host publishes.
Preference respect
Where notification preferences apply, Pàdéyá respects what users have opted into.
Fees and earnings
Clear totals — no invented percentages
Merch may carry platform fees or commission. Buyer fees depend on admin settings. Hosts see gross, deductions, and net in finance views.
Platform fees may apply
Merch sales may include platform fees or commission configured by admin — we do not invent percentages here.
Buyer fees at checkout
Buyer fees may apply depending on admin settings and are shown before payment.
Host earnings clarity
Hosts can view gross sales, deductions, and net earnings in host finance and earnings views.
View pricing →
Live rates and fee categories live on Pricing. Hosts review exact deductions in Host → Earnings.
Policies and support
Hosts fulfill. Pàdéyá powers the rails.
Product accuracy, pickup, and availability sit with the host. Refunds follow policy and host rules — Support and Help are here when you need them.
Host responsibility
Hosts are responsible for product accuracy, pickup details, fulfillment, and availability.
Platform & support tools
Pàdéyá provides the marketplace, payments rails, and support tools — not the physical product itself.
Refunds & returns
Refunds and returns depend on policy and host rules for the product and fulfillment state.
Refund Policy →Get help
Contact Support for merch issues, or browse Help for guides on orders, drops, and pickup.
Help Center →
FAQ
Merch questions
Add-ons, drops, Vault, pickup, and refunds — the essentials.
Can I buy merch without buying a ticket?
Sometimes. Standalone host merch and some storefront products do not require a ticket. Event add-ons and eligibility-gated drops may require a ticket, attendance, VIP, or Vault access — the product page shows what applies.
Can merch be attached to an event?
Yes. Hosts can attach merch to events so fans buy night-related products from the event page and during checkout.
What is a post-event merch drop?
A limited release after the event for eligible fans — such as checked-in attendees, ticket buyers, VIPs, or Vault members — when the host publishes the drop.
What is Vault-exclusive merch?
Merch reserved for fans who unlock Vault access under the host’s rules. Teasers may be public; purchase can stay gated until access is granted.
Where do I find my merch order?
Open Personal → Merch in your dashboard. Orders, pickup notes, and status appear there after payment is confirmed.