Who can become an Ambassador?+
Users may participate through eligible host event campaigns or through Pàdéyá-wide programs controlled by Pàdéyá. Availability depends on active programs, campaigns and enrollment.
What is a Pàdéyá-wide program?+
A referral program created by Pàdéyá that may cover eligible tickets, merchandise or both across participating events. Its commission is funded by Pàdéyá and does not reduce the host’s settlement.
What is a host campaign?+
An event-specific referral campaign created by an event host. The host defines its ticket or merchandise rules and funds its commission.
Do hosts need to enable Pàdéyá-wide programs?+
No. Pàdéyá-wide programs are managed and funded by Pàdéyá. Their commission does not reduce the host’s settlement. Hosts only enable Ambassadors when they want their own host-funded campaigns.
Do I get one referral link?+
Your Pàdéyá-wide enrollment uses your Fan Passport username link where available. Individual host campaigns may also provide campaign-specific links.
Can I join more than one campaign?+
Yes — you can hold multiple host campaign enrollments and, when enrolled by Pàdéyá, a Pàdéyá-wide program. All of them appear in one ambassador dashboard.
What happens if a host campaign and Pàdéyá-wide program both apply?+
When you are actively enrolled in both and the purchase item is eligible under both sets of rules, it may create two separate earnings: one funded by the host and one funded by Pàdéyá.
Does a live host campaign automatically make me eligible?+
No. You must be enrolled in that campaign. A live campaign without your enrollment does not create a host-funded earning for you.
What happens when I use my Pàdéyá-wide username link?+
It records your Pàdéyá-wide referral. Where you also hold a valid matching host enrollment, the same purchase may recognise both eligible earning pots.
What happens when I use a host campaign link?+
It records your host campaign referral. Where you also have an eligible active Pàdéyá-wide enrollment, the same purchase may also create a separate Pàdéyá-funded earning.
Who pays my commission?+
Pàdéyá funds Pàdéyá-wide earnings. Event hosts fund earnings from their own campaigns.
When does commission become available?+
Eligible commission moves through pending, approved, payable and paid states according to the applicable hold and payout policy. Instant payout is not guaranteed.
What happens after a refund?+
A full or partial refund may create separate reversal entries for each affected earning. The original earnings remain visible in your history.
Where can I see my results?+
Your ambassador dashboard combines Pàdéyá-wide programs and host campaigns while keeping each earning and payer clearly labelled.